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What should I do if there is an item missing from my order?

Last updated 03/21/2017 18:35:42 PM

Due to the stock status, your items may be shipped out separately via several parcels.

Please log into your account to check the tracking number of each item.

If you find more than one Tracking Number, we have shipped order in multiple parcels.

Items with same tracking number will be in one parcel and should arrive at the same time.

 

If you are missing an item that was included in a parcel please contact us.

Please note that your feedback will be looked into but you won’t receive a reply from our Customer Care Team. If you have a question please use the Contact Us links on our Help pages.

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